Terms of Services
Welcome to Wus Collection! These Terms of Service (“Terms”) outline your rights and responsibilities when using our online store. By shopping with us, you agree to these Terms. Please review them carefully.
1. Your Rights:
Returns: You can return products within 3 days of delivery if they are in their original condition.
Exchanges: You may exchange products within 3 days of delivery, depending on availability and price differences.
Privacy: We value your privacy and will only use your personal information as described in our Privacy Policy.
Data Deletion: You can request the deletion of your personal data at any time. Please refer to our Privacy Policy for details.
Live Images: You may request live images of a product before purchasing, depending on availability.
2. Our Rights:
Data Collection: We collect information such as your name, address, and contact details to process orders and provide customer service.
Additional Information: We may gather additional details from third parties to verify your identity or prevent fraud.
Damage Claims: If you refuse a parcel upon delivery, we may pursue damage claims using your data.
Data Use: We may use your data to improve our products and services through analysis and planning.
3. Service Conditions:
Cash on Delivery: Available for detailed home/office addresses only.
Parcel Opening: Parcels must be paid for before opening at the destination.
Refunds and Exchanges: To qualify for a refund or exchange, products must be returned in their original packaging and unused.
Refund Process: Refunds are processed via bank transfer within 7 days after we receive the returned product.
Damaged Returns: Refunds or exchanges may be denied if the returned product is damaged and not reported.
Order Confirmation: Orders placed online do not require further confirmation.
Order Cancellation: You can cancel an order within 6 hours of booking by contacting us.
Cancellation Liability: If you cancel an order upon delivery, you may be liable for any damages caused.
Order Agreement: By confirming an order, you agree to these Terms and conditions.
Legal Use: These Terms can be used as evidence in legal proceedings without a signature.
By using our online store, you confirm that you have read, understood, and agreed to these Terms. We reserve the right to update these Terms as needed
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